Thomas Doyle MSc.
New Product Development
Executed design, development and manufacturing of custom fast food toy premium programs for Quick-Service Restaurants (QSR 's) which included: product safety, design evaluation, cost engineering, quotation analysis, vendor selection, package design, quality assurance planning and product testing interventions from 3rd party inspection and independent testing hired by clients.
Product Cost Engineering, Factory Capacity Planning to Prepare Cost Factors and Labor Standards, Quotation Analysis, Should-Cost Estimates.
Sampling, 3-Views, Model Making, Tooling Build, Packaging Design, Instruction Sheets and Label Design.
Business Expatriate based in Hong Kong to lead and develop team of up to 15 project managers/engineers/merchandisers(i.e. HK Poly Ugrads.)
Troubleshot production and directed factories on corrective actions and process improvements.
Executed timely delivery of 35 million Chihuahua Talking Plush Dogs forTaco Bell and 64 million Star Wars Episode 1 toy premiums for Tricon Global Restaurant Inc. (aka Yum! Brands) Worldwide distribution which received "Walking the Talk" recognition award.
Onboard apparel factory in Shandong capable of kids sleepwear with 10 color screen print while developing and testing custom blend fire resistance modacrylic fabric using eco-friendly dyes and printing inks.
Global Sourcing
Extensive new product development experience with licensed brand and private label products, soft and hard goods, textiles, packaging, cut and sew and injection molding workshops.
Hired and supervised Northern China (Yangzhou, JS and Hangzhou, ZJ based) sourcing teams.
Efficiently on-board new factories with trial orders on existing licensed brand consumer products. Principled negotiation to achieve lower FOB pricing by as much as 20%, meet strict product quality standards and pass retailer factory audits before earning repeat orders to become long-term suppliers. Competitive Price and Acceptabe Quality in exchange for Steady Business and Compliance Training to Meet International Standards.
Coached China merchandisers based in Dongguan City, Shenzhen and Shanghai responsible for order processing of white-label product found on newly established Alibaba China TrustPass Supplier Club (circa 2001-2002) Web site of SME's.
Conducted on-site factory assessment of manufacturing capability for Global licensed brand product safety and factory ESG compliance.
Set-up “black box” final assembly workshop in Shenzhen Export Processing Zone (EPZ) to protect Intellectual Property Rights (IPR).
Quality Assurance
Responsible for manufacturing production ramp-up of custom toy premiums, reaching tens of thousand daily production for on-time delivery.
Directed corporate quality assurance and regulatory compliance. (ISO 9001, ISO 14001, HACCP, CPSIA, C-TPAT, FTC, FDA, FCC, CA 65).
Coded custom strategic product costing and management system databases (Filemaker Pro) to:
- Shorten new product development cycles,
- Meet or exceed project budget plans (i.e. time, quality, cost)
- Support compliance programs for Product Safety, Labor Code of Conduct, Environmental and Social Corporate Governance (ESG).
Performed forensic engineering investigations on consumer product involved with incidents, claims, regulatory civil investigation and litigation.
Lead Asia and UK QA teams and address customer complaints at retail and end consumer levels.
Established Compliance Programs and Standard Operating Procedures (SOP’s) for factories to pass Quality and ESG Audits conducted by Third Parties.
Extensive due diligence supply chain evaluation and Labor Code of Conduct, Environmental, Social and Corporate Governance (ESG) factory audit/training experience within industrial clusters located throughout Asia; including 29 of China’s 34 province-level divisions.
"Both pure and applied science have gradually pushed further and further the requirements for accuracy and precision. However, applied science, particularly in the mass production of interchangeable parts, is even more exacting than pure science in certain matters of accuracy and precision". Walter A. Shewhart